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Security Policy and Privacy Policy
Security Policy and Privacy Policy
Security Policy
(For details on how we handle personal information, please see our Privacy Policy below.)
As a company that realizes digital transformation in the industrial sector through collaboration between AI and humans, we recognize the importance of data and data protection, which are essential for DX and AI. We consider ensuring security to be a crucial mission and will carry out data protection as required by society.
In particular, data entrusted to us by customers for AI development or use, as well as personal information, are considered data that requires the utmost protection, as such protection is strongly demanded by customers and society. We will prioritize its protection through strict access restrictions and limitations on storage locations.
To protect data that is trusted by our customers and society, we will establish a system that adheres to reasonable standards, including creating a work environment that conforms to official documents such as the Ministry of Economy, Trade and Industry's "Digital Platform Construction Project Report."
Furthermore, our company actively participates in industry associations, research groups, and committees established by public institutions related to AI, etc., to acquire the latest knowledge on AI and security, and to actively utilize this knowledge.
Based on the above, we aim not only to gain the trust of our customers by ensuring our security, but also to support our customers in building security systems for their DX and AI utilization by utilizing our cutting-edge industry knowledge, implement DX and AI that are trusted by society, and realize digital transformation in the industrial sector through the collaboration of AI and humans.
Furthermore, our company will continuously cover technological advancements through future research and development, and will sequentially update our policies to suit the times.
Established on July 1, 2021
Privacy Policy
(For information on the protection of all data, including personal information, please refer to the security policy mentioned above.)
As a company that realizes the digital transformation of the industrial sector through the collaboration of AI and humans, we fully recognize our social responsibility to protect all personal information we handle and comply with laws, national guidelines, and other standards regarding the handling of personal information.
In particular, regarding the development and utilization of AI, it has been pointed out that there is a risk that the results of AI-driven data analysis may create privacy threats in ways that were not previously a problem. Therefore, our company has established the Ethical Approach to AI (EAA), an expert committee that discusses AI and "ethics," including privacy issues, and has formulated an AI policy ( https://www.abejainc.com/ai-policy ) to address privacy and other issues that may arise from cutting-edge technology.
Furthermore, to address risks such as leakage, loss, or damage of personal information, we will appoint a personal information protection officer to respond systematically, implement reasonable security measures to prevent such incidents, invest management resources appropriate to our business circumstances to continuously improve our personal information security system, and take prompt corrective action in the event of an incident. In addition, we will build a personal information protection management system to embody the policies outlined below, and the entire company will work together to continuously improve it while constantly being aware of the latest trends in IT technology, changes in social demands, and fluctuations in the business environment.
1. Purposes of Use of Personal Information Acquired by Our Company
Types of personal information
Purpose of use
Personal information of visitors to our office
For visitor management, security, and crime prevention.
Information of the contact person at our business partner
To introduce our services
For user support
For responding to inquiries
For business communication regarding the transaction in question.
Recording of business negotiations with our company
To review the details of the business negotiation
Job Candidate Information
For recruitment purposes
Information on participants in our lectures, seminars, and events.
To introduce our services
For announcements regarding lectures, seminars, events, etc.
For responding to inquiries
Publicly available datasets and publicly available personal information
AI development or research
Furthermore, if there is a separate stated purpose of use in the documents or other materials used when personal information is obtained, or if the purpose of use is clear from the circumstances of acquisition, those will also be considered purposes of use.
Furthermore, we use cookie-based tools such as Google Analytics to analyze website traffic, including user navigation paths. Please note that this analysis will not identify individuals, nor will the results be linked to personal information. If you refuse the use of cookies when visiting our website, this analysis will not be performed.
Please note that even after you have given your consent to the use of cookies, you can opt out by following the instructions on the website of the third-party service provider. For more details, please refer to the following page.
https://www.abejainc.com/optout
2. Personal information held by our company on behalf of others
As a business specializing in DX and AI, we are entrusted with handling a large amount of personal information from our clients. In this case, we will only use the personal information entrusted to us to the extent permitted by our contract with the client, and we will not disclose the personal information entrusted to us to any third party beyond that permitted scope.
3. Initiatives to protect personal information in AI solutions
In our AI solutions business, we restrict the storage location of data entrusted to us by our clients for AI development and grant only minimal access rights. Furthermore, we anonymize personal information as much as possible before receiving it.
4. ABEJA Insight for retail's efforts to protect personal information
ABEJA Insight for Retail uses videos of stores provided by our customers to estimate age and gender and analyze repeat customers. We take various measures to protect the personal information of our customers and store visitors. For example, we provide tools to notify stores of the fact that personal information has been collected and the purpose of its use (available in both Japanese and English), and in store notices, we provide a link to a website ( https://help.retail.insight.abejainc.com/privacy/qa/ ) that explains the details of our personal information protection efforts. Furthermore, we use cloud servers from highly reliable vendors.
5. Personal Information Protection Initiatives at ABEJA Platform
ABEJA Platform, our AI model creation and operation platform, will never access customer-uploaded data without their consent. Furthermore, we ensure security by utilizing highly reliable cloud servers. Details regarding ABEJA Platform's security initiatives are available on our website ( https://developers.abeja.io/general/security/ ).
6. Safety management measures throughout the company
Furthermore, our company as a whole has implemented the following security measures to protect personal information and privacy information.
- Formulation of basic policy:
To ensure the proper handling of personal data as an organization, we have established a privacy policy, security policy, and AI policy.
• Establishment of regulations regarding the handling of personal data:
We have established regulations regarding handling methods, responsible personnel, and their duties for each stage of data acquisition, use, storage, provision, deletion, and disposal, and we review these regulations regularly.
・Organizational safety management measures:
We have established an organizational structure to implement security measures, including assigning a person responsible for managing personal and confidential information. In the event of a data breach or other incident, we have a system in place to ensure that the person in charge is notified immediately. We also conduct regular internal audits of personal information management.
・Human safety management measures:
We require all employees to maintain the confidentiality of information, including personal data, and we regularly provide all employees with training on personal information protection and security.
・Technical safety control measures:
We implement access control and have introduced mechanisms to protect information systems handling personal data from unauthorized external access.
Understanding the external environment:
Our company uses cloud services to manage personal data, and because this service may result in personal data being managed in the United States, we have implemented security measures after understanding the country's personal data protection system. For an overview of the personal data protection system in that country, please see the following website.
Results of the Personal Information Protection Commission's investigation into foreign legal systems:
United States (federal) personal data protection system, etc.:
Data protection policies in Washington State, United States:
7. Inquiries and Consultations
If you request disclosure, correction, suspension of use, or disclosure of records provided to third parties, we will respond according to our prescribed procedures. For specific procedures, please contact the inquiry desk below.
We will respond promptly, sincerely, and appropriately to any complaints or inquiries regarding the handling of personal information.
Contact Us
ABEJA Inc. Personal Information Inquiry Desk 1-1-14 Mita, Minato-ku, Tokyo 108-0073, Japan Bizflex Azabu Juban 2F Email: sp@abejainc.com
* Please note that inquiries received on Saturdays, Sundays, public holidays, during the New Year's holiday period, and during Golden Week will be handled on the next business day or later.
8. Other
Regarding the Personal Information Protection Manager: ABEJA Inc., Management Department, Personal Information Protection Manager. Contact: sp@abejainc.com
Regarding outsourcing
Our company may outsource the handling of personal information to external parties, but only to the extent of the purposes of use described above. In this case, we will select a contractor with a high level of personal information protection, enter into a contract regarding the proper management and confidentiality of personal information, and ensure that appropriate management is implemented.
- Regarding the voluntary nature of providing personal information
Providing personal information to our company is entirely voluntary. However, if you do not provide the necessary information, we may not be able to provide you with appropriate assistance.
Established: June 1, 2017
Revised: March 23, 2018
Revised: August 7, 2018
Revised: October 1, 2018
Revised: October 12, 2018
Revised: July 1, 2021
Revised: April 1, 2022
Revised: August 5, 2022
Revised: September 8, 2022
Revised: October 27, 2022
Revised: November 14, 2022
Revised: January 6, 2023
Revised: October 25, 2023
Yosuke Okada, Representative Director and CEO, ABEJA Co., Ltd.
(For more details about our company, please see the following page: https://abejainc.com/company/ )
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